Event terms

These Event Terms (Terms) apply to your purchase of event tickets from Neuro Awesome; a subsidiary of CARA PR Pty Ltd

(ACN 690 931 303 ) (we, us, our).

1. Ticket Registration

(a) You may register for an event as set out on the website. You may register on your own behalf or on another

attendee’s behalf if you have their consent to the registration and you have made them aware of these Terms.

(b) It is your responsibility to check the registration details, including selected ticket and ticket type, quantity of tickets,

venue, time and pricing, before you submit your registration through the website.

(c) When you register and pay on the website and your payment has been validated, we will provide you with a copy of

your ticket(s) in PDF form and/or a QR code by email to the email address provided at the time of registration.

(d) You must be at least 18 years old to register for the event. You might need to show valid proof of identification at

the event. If you do not show the right identification, you won't be let in.

(e) We are only responsible for the inclusions set out on the event page of the website.

(f) You acknowledge and agree that your ticket does not include any transport to or from the event or any

accommodation.

2. Price and Payment

(a) You must pay us the purchase price of each ticket you register for at the time you register for your ticket(s). All

amounts are stated in Australian dollars and Australian GST will be set out on the website when you book.

(b) If we offer payment via a payment processor, the payment may be subject to the payment processor’s terms and

conditions. You will be charged any processor fees in addition to the ticket price, which will be set out at point of

sale.

3. Disclaimers

(a) Any comments or opinions shared by a speaker, event sponsor, or fellow attendee are their own and do not

represent our views or beliefs. Unless specifically mentioned, we neither endorse nor confirm their statements,

including any recommendations or promotions they might offer.

(c) We cannot vouch for the accuracy of the information given by speakers or sponsors during the event. If you choose

to rely on their words, we won't be held responsible for any consequences arising from such reliance.

Changes, refunds and cancellations

Changes to programmes

(a) We reserve the right to change event programmes or speakers at any time. Every effort will be made to ensure

programmes or speakers are of an equivalent standard.

Errors on website

(b) We reserve the right to cancel a ticket registration, at any time before an event, if the ticket registration was subject

to an error on the website (for example, in relation to an event description or price). If an error occurs, we will

contact you using the details you provided when you registered and we will endeavour to give you the option of

purchasing the ticket at the correct price (if any) or provide you with a refund.

Ticketing mistake

(c) If you request us to reprocess your ticket(s) due to an error on your behalf, we may charge you any additional fees

incurred in reprocessing your registration (including chargeback fees or other fees incurred by our payment

provider).

Your rescheduling, cancellation or name change

(d) If you need to reschedule your ticket to another day of an event, please contact us as soon as possible using the

contact details at the bottom of these Terms. If you request to reschedule your ticket with more than 24 hours’

notice, we will use reasonable endeavours to cater to your request if tickets are still available for your preferred time

or event (but are under no obligation to do so).

(e) We do not offer refunds for a change of mind.

Our cancellation

(f) If the event or experience you have purchased tickets for cannot go ahead or we need to redistribute the people

attending the event to ensure appropriate participant matching based on sexual orientation and dating preferences,

we will contact you and provide you with an option to transfer your ticket to the next available event or to receive a

refund.

(g) You may request a refund or exchange, from us, where the event you registered for is cancelled, rescheduled or

significantly relocated by us (and where you do not wish to attend the rescheduled or relocated event).

(h) Unless required by law (including the Australian Consumer Law), we will not be liable for, or cover the costs, of any

other losses incurred by you as a result of the cancellation, rescheduling or relocation of an event, including any

travel and accommodation expenses. You must cover these yourself. We recommend you carefully consider the

refund and cancellation policies of any travel, transport or accommodation you book in anticipation of attending an

event you have registered for on the website.

Australian Consumer Law

(i) Certain legislation including the Australian Consumer Law (ACL) in the Competition and Consumer Act 2010 (Cth),

and similar consumer protection laws and regulations may confer you with rights, warranties, guarantees and

remedies relating to our provision of our services which cannot be excluded, restricted or modified.

(j) Nothing in these Terms attempts to modify or exclude the conditions, warranties and undertakings, and other legal

rights, under ACL.

4. Behaviour

(a) By registering for an event, you agree:

(1) to comply with these Terms and our reasonable requests and requirements;

(2) to comply with the venue rules where the event is hosted;

(3) if applicable, to inform us of your dietary requirements on the website when registering for the event. If you

do not provide us with your dietary requirements, we will assume you have no dietary requirements;

(4) you will be considerate and respectful to all event attendees and at related social events, including being

mindful others’ communication and sensory needs;

(5) you will not consume excessive amounts of alcohol or be under the influence of non-prescription drugs;

(6) we do not tolerate harassment, bullying or any other unacceptable behaviour; and

(7) we reserve the right to refuse entry and or participation of any participant or attendee in the instance that a

situation or circumstance take place at or outside the event pertaining to other attendees and or

participants; that may put us, our business, our brand, or the event into disrepute.

(b) You agree that we reserve the right to remove you from the event if we or the event hosts consider that your

behaviour constitutes a breach of this clause or a breach of any other provision of these Terms. No refund will be

due to you as a result of any unused portion of your ticket.

5. Neuro Hangz Events

(a) For events specifically designed for neurodivergent individuals (Neuro Hangz), you acknowledge and agree that:

(1) we provide a platform for social interaction and connection but do not guarantee any specific outcomes,

matches, or relationships;

(2) all interactions, communications, and relationships that develop between attendees are entirely

independent of us and occur at your own risk;

(3) you are solely responsible for your own safety, decisions, and interactions with other attendees both during

and after the event;

(4) you attend Neuro Hangz Events at your own risk and that you will not hold us responsible for the actions,

words, or behaviour of other attendees or any outcomes resulting from your participation at one of our

events or in relation to;

(5) we do not conduct background checks, verify personal information, or screen attendees beyond basic age

verification;

(6) you must comply with our code of conduct (available on our website) which includes specific guidelines for

respectful interaction, consent, and appropriate behaviour in neurodivergent social settings.

6. Resale of Tickets

(a) You agree not to offer tickets sold by us for resale or to use tickets for advertising, promotional or other commercial

purposes, including trade promotions or competitions.

(b) If you sell a ticket or it is used in breach of these Terms, we may cancel the validity of the ticket without refund to

you, and the ticketholder may be refused admission to the relevant event.

(c) The resale of tickets in certain circumstances may attract criminal penalties under the relevant legislation.

7. Intellectual Property

(a) You acknowledge and agree that any and all existing and future intellectual property rights, throughout the world

conferred by statute, common law, equity or any corresponding law, in our materials including our logo, trademark,

branding, domain names, website content, event and marketing materials, audio-visual content and any information

or documents we make available during or in relation to the event, vest, or remain vested, in us. All intellectual

property in any new materials developed, adapted, modified or created by or on behalf of us or you in connection

with these Terms or the event will at all times vest, or remain vested in us upon creation.

(d) We grant you a limited, non-exclusive, non-transferable, revocable licence to use our materials solely for your

personal use. You must not exploit our materials for any other purpose, nor allow, aid or facilitate such use by any

third party. You may only access our materials on your personal device, and you may not use our materials for any

commercial purpose.

(e) You acknowledge and agree that any intellectual property or content used at an event by a speaker or

vendor/sponsor is owned or licensed by the relevant speaker or vendor/sponsor (Exhibitor’s Materials).

(f) You must not, without our, or the relevant speaker or vendor/sponsor’s, prior written consent:

(1) copy, in whole or in part, any of our materials or an Exhibitor’s Materials;

(2) remove or alter any copyright, trademark or other proprietary notices from any of our materials or an

Exhibitor’s Materials;

(3) reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any of our materials or an

Exhibitor’s Materials to any third party; or

(4) use our materials or an Exhibitor’s Materials for any commercial purpose.

(g) This clause will survive termination or expiry of these Terms.

8. Limitation of Liability

(a) Despite anything to the contrary, to the maximum extent permitted by law:

(1) our maximum aggregate liability arising from or in connection with the Terms (including the event and/or

the subject matter of the Terms) will be limited to, and must not exceed, the portion of the price paid by you

to us for the ticket the subject of the relevant claim, or where no price was paid, $100; and

(2) we will not be liable to you for any loss of profit (including anticipated profit), loss of benefit (including

anticipated benefit), loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings

(including anticipated savings), loss of reputation, loss of use and/or loss or corruption of data,

whether under statute, contract, equity, tort (including negligence), indemnity or otherwise.

(a) Despite anything to the contrary, to the maximum extent permitted by law, we will have no liability, and you release

and discharge us from all liability, arising from or in connection with any:

(3) loss of, or damage to, any ticket, or any injury or loss to any person as a result of attending or not attending

an event;

(4) any third parties or any services or events provided by third parties, including hotels, partners, venues or

other subcontractors which the provision of the events may be contingent on, or impacted by; or

(5) the website or an event being unavailable;

(6) any social interactions, relationships, dating outcomes, or personal connections formed at Neuro Hangz

Events;

(7) any physical injuries, accidents, trips, falls, or other safety incidents that may occur during our events;

(8) breach of the Terms or any law,

where caused or contributed to by any:

(1) event or circumstance beyond our reasonable control; or

(9) act or omission of you or your related parties,

and, in any event, any defect, error, omission or lack of functionality or suitability (or the absence of, or reduction in,

any anticipated result, outcome or benefit) with respect to the event you purchase a ticket for.

(b) Despite anything to the contrary, to the maximum extent permitted by law, you are liable for and agree to

indemnify, hold harmless, release and discharge, us in respect of any liability which we may suffer, incur or are

otherwise liable for as a result of, or in connection with any loss or damage to any person or property at an event

that arises as a result of any negligent acts or omissions of you or people you have purchased a ticket for or where

you (or a person you purchase a ticket for) refuse to follow our reasonable directions (including with regards to

safety procedures).

9. Privacy

(c) We collect personal information about you in order to enable you to access and use the website, to process your

registration and provide your ticket(s), to contact and communicate with you, to register your attendance at our

events, to coordinate with third party service providers, to respond to your enquiries, and for other purposes set out

in our Privacy Policy (available on our website).

(d) We may disclose that information to our third-party service providers who help us deliver our services (including our

information technology service providers, data storage, web-hosting and server providers, professional advisors,

payment systems operators, event caterers and our business partners), or as required by law. If you do not provide

this information, we may not be able to provide our services to you. In certain circumstances, we may disclose your

personal information to third parties located, or who store data, outside Australia.

(e) We may also prepare a list of attendees. This list may be shared with other attendees and with vendors/sponsors. If

you do not want to be on this list and for your name to be passed on, you must opt-out when registering or by using

the email below.

(f) Our Privacy Policy contains further information about: (i) how we store and use your personal information; (ii) how

you can access and seek correction of your personal information; (iii) how you can make a privacy-related complaint;

and (iv) our complaint handling process.

(g) By providing personal information to us, you acknowledge we will collect, hold, use and disclose your personal

information in accordance with our Privacy Policy.

10. General

(a) Assignment: You must not assign any rights or obligations under these Terms, whether in whole or in part, without

our prior written consent.

(b) Filming and Photographing Events: When attending our events, we might take pictures or videos, and you might be

in them. Unless you tell us otherwise, we can use these images or videos for promotional reasons, like on our social

media. You won't be paid for this use. If you don’t want to be in the photos or videos, let us know in writing before

the event. Also, you shouldn't take your own photos or videos without our written permission. If you want any of

the official photos taken, you can request them from us.

(c) Your Photographs: If you provide us with photographs of yourself at an event, including via email or by tagging us

on social media, you consent to us publishing such photographs and details (including but not limited to your name,

location and date) for our marketing purposes including but not limited to on our website, in our social media, on

our content sites and to supply to publishers covering the event.

(d) Disputes: Neither party may commence court proceedings relating to any dispute arising from, or in connection

with, these Terms without first meeting with a senior representative of the other party to seek (in good faith) to

resolve that dispute (unless that party is seeking urgent interlocutory relief or the dispute relates to compliance with

this clause).

(e) Governing Law: These Terms are governed by the laws of New South Wales. Each Party irrevocably and

unconditionally submits to the exclusive jurisdiction of the courts operating in New South Wales and any courts

entitled to hear appeals from those courts and waives any right to object to proceedings being brought in those

courts.

For any questions and notices, please contact us at:

CARA PR Pty Ltd (ACN 690 931 303 Email: [email protected]